Order arrangement and delivery rules
Before purchasing our lighting products, please check with our customer service team for inventory level.
(*Note: If a refund is made due to insufficient inventory, the shipping/handling fee involved by Paypal will not be refunded, thank you.)
After receiving your order, we will confirm the order and delivery time by email within 1-2 business days;
In-stock goods are usually shipped within 2-5 business days.
Free shipping for orders over HKD $ 1000* (Free delivery service excludes Lantau Island, Islands District and other remote areas, please contact our customer service team for additional shipping charges, thank you. )
(If you need lighting installation services, please refer to the "FAQ" page. Installation fee is not included in the product price, thank you.)
Payment Methods
Online payment: Paypal (VISA, Mastercard, American Express)
Other payment methods: PayMe, FPS fast transfer, bank deposit or transfer (please contact our customer service team)
Self pickup
In-stock goods are usually ready within 1-3 business days
We will notify you by email/phone/WhatsApp when the goods are ready to be picked up
Pre-order item
Delivery time is notified within 1-3 business days
Return
If the product does not match the order, the customer can return the product (original unpackaged and unused product) within 3 days from the date of shipment for a full refund.
The refund amount will be refunded via original payment method.
*The shipping/handling fees involved will not be refunded.
Customer service
If you have any questions or concerns, please feel free to contact us.
Email:
Phone: +852 3521 1885