Order arrangement and delivery rules

Before purchasing our lighting products, please check with our customer service team for inventory level.

 

After receiving your order, we will confirm the order and delivery time by email within 1-2 business days;

In-stock goods are usually shipped within 2-5 business days.

Free shipping for orders over HKD $ 1000* (Free delivery service excludes Lantau Island, Islands District and other remote areas, please contact our customer service team for additional shipping charges, thank you. )

(If you need lighting installation services, please refer to the "FAQ" page. Installation fee is not included in the product price, thank you.)​

Payment Methods

Online payment: Paypal (VISA, Mastercard, American Express)

Other payment methods: PayMe, FPS fast transfer, bank deposit or transfer (please contact our customer service team)

Self pickup

In-stock goods are usually ready within 1-3 business days

We will notify you by email/phone/WhatsApp when the goods are ready to be picked up

Pre-order item

Delivery time is notified within 1-3 business days

Return

If the product does not match the order, the customer can return the product (original unpackaged and unused product) within 3 days from the date of shipment for a full refund.

The refund amount will be refunded via original payment method.

*The shipping/handling fees involved will not be refunded.

 

Customer service

If you have any questions or concerns, please feel free to contact us.

Email: sales@rftme.com

Phone: +852 3521 1885

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RFTME Lighting Store 列飛照明燈飾店

Copyright © 2019-2020 Bosonic Lighting Company Limited,

Rm 46, 12/F, Blk F, Wah Lok Ind. Ctr., Shan Mei St., Fotan, Shatin, N.T., Hong Kong

 Tel.+852 3521 1885

Customer service: sales@rftme.com